Frequently Asked Questions
What is the turn-around time for my project?
The turn around times vary by project, and are listed in the “terms” section of your proposal/contract. Please reference your proposal/contract or contact your project manager for more information.
How can I get status of my project?
For the most up to date information, please reference the link included in your order confirmation. If you have other questions you can also reach us at 714-399-3360 or firstname.lastname@example.org
How long is the permit process?
The permit process varies per city. Our in house dedicated permit expeditor will make every effort to shorten the process, but unfortunately, this timeline is out of Sunset Signs’ control.
How much do permits cost?
Permit cost’s vary by city and because every project is completely unique, we will not know the cost of the city’s fee(s) until we are given the approved plans/permit from the city. At that time the fee’s will be calculated and added to your final invoice. We do not mark up city fee’s, so the fee we pay is the fee you pay.
What are the electrical requirements of my new sign?
We have put together a document, that you can give to your electrician, explaining the basic electrical requirements of your new sign HERE. For more detailed information and specifics, please contact your account manager.
Please contact email@example.com with other questions you may have.